Refund policy
Short version: your first payment has a 14 day money-back promise, our mistakes are always refunded, and cancelling stops future payments while you keep what you paid for. Last updated 2 September 2026.
Short version: your first payment has a 14 day money-back promise, our mistakes are always refunded, and cancelling stops future payments while you keep what you paid for. Last updated 2 September 2026.
If this is your first payment to us and the service is not what you hoped, write to support@sponsorjobuk.com within 14 days of the payment. We refund it in full. No forms, no argument, no questions you do not want to answer. The refund goes back to the card you paid with, usually within 5 to 10 working days.
Charged twice? Charged after you cancelled? Any charge that should not have happened comes back in full, whenever it happened. Write to us with the date of the charge and we fix it.
After the first 14 days, a paid period is not refunded, because everything you paid for stays open until that period ends. Use the Cancel subscription page (also linked at the bottom of every page when you are signed in): no more payments are taken, and you keep full access until your paid time runs out. You can turn it back on with one tap any time.
A refund gives your money back. It cannot give back the jobs you saw or the companies you contacted, and we do not claw anything back from you either. We simply part as friends.
Email support@sponsorjobuk.com from the address you paid with, and say which payment you mean. A real person reads it and replies, normally within one working day. You can write in your own language.